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Frequently Asked Questions

Doc Clik is an easy-to-use platform that allows you to find a health practitioner near you and book him/her online.

Yes, since Doc Clik is a canadian platform. We are proud of the bilingualism of our country. That's why the site is accessible in English and French. Furthermore, the creators are both from Ontario and Québec.

Yes, whether you are a healthcare professional or a patient, Doc Clik has been created so that any information that you provide to us remains private and confidential. Do not hesitate to contact us for more information regarding this subject on info@docclik.com.

All personal information you provide to Doc Clik are strictly limited to the Doc Clik community. They are used to facilitate communication between health practitioners and to ensure a better management of your appointments.

There are two ways of canceling your appointments. First and easiest way is by logging into your Doc Clik profile Appointments, Choose your appointment, and Click on CANCEL. Second way is by calling the practitioner's office to cancel. Careful, some offices require a 24 hour notice before cancelling. Some fees can be added by the office if you cancel too late.

As a practitioner, you can add a new practice to your account. Please contact us and we will do it for you.

If you are not part of the Clik yet, please contact us on support@docclik.com and we will take care of it.

Whether you are looking for a specific practitioner or a practitioner near you, you are the one who decide whoever you want to visit. It is you choice!

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