Care by video
Telehealth: see a health professional by video
Some care doesn't need a trip to the clinic. Book a video consultation online with a family doctor, a pediatrician, a psychologist and more, and join it from your phone or computer.
A virtual walk-in clinic
Eden Telemed is a virtual walk-in clinic on Doc Clik: family physicians, pediatricians, psychiatrists and psychologists see you by video, in English and French. Its hours and next openings are on its profile.
Book with Eden TelemedHow a video consultation works
Book a video appointment
Services offered by video show a video icon. Pick one and a time that suits you.
Get ready
All you need is a phone or a computer with a camera and an internet connection.
Join from your account
At the time of your appointment, open it in your Doc Clik account and join the video visit.
Try it
Try a video visit
Book, get ready and join: this is what a video consultation looks like, from start to finish.
- Book
- Get ready
- Video visit
An example: nothing is booked, and no camera or microphone is used.
Example clinic
Book a video visit
Reason
Time
Pick a reason and a time.
What a video consultation is good for
- Follow-ups and test results
- Mental health care
- Skin concerns
- Travel health advice
- Nutrition
- Children's health questions
The professional tells you if you need to be seen in person.
Teledentistry: a dentist by video
When a dental clinic offers a video consultation, the service shows the video icon when you book. For pain, swelling or a broken tooth you will usually need to be seen in person.
Find an emergency dentistTelehealth: frequently asked questions
Can I see a doctor online?
Yes. On Doc Clik you can book a video consultation with the professionals who offer them, such as the family physicians, pediatricians, psychiatrists and psychologists of Eden Telemed, a virtual walk-in clinic.
How do I book a video consultation?
Choose a service that shows the video icon, pick a time and book it online. At the time of your appointment, join the video visit from your Doc Clik account.
What do I need for a video consultation?
A phone, tablet or computer with a camera and microphone, and an internet connection. Find a quiet place where you can talk freely.
Can a dentist see me by video (teledentistry)?
When a dental clinic offers a video consultation, the service shows the video icon when you book. Pain, swelling or a broken tooth usually needs an exam in person, so book an emergency dentist instead.
Is a video consultation covered?
It depends on the professional, the service and your public or private plan. The clinic shows or confirms the price when you book.
When is a video consultation not enough?
For an emergency, call 911 or go to the emergency room. If you are unsure, call 811 to speak to a nurse. The professional will also tell you if you need to be seen in person.